Because there is no such thing as “one size fits all”
Because there is no such thing as “one size fits all”
SEGMENTS
Retail
Your competition is always one click away and your customers know it. Find out how we can help you build a modern CX and Mystery Shopper program that goes beyond point-of-sale receipt feedback to give frontline employees, managers, and executives the ability to reinforce your brand promise and offer exceptional customer experiences.
Automotive
Find out how our automotive industry experts use multiple data sources, sophisticated qualitative and quantitative analysis, and real-time customer feedback to help you stay ahead of the competition.
Financial services
Customer retention and share of portfolio are critical metrics in an environment where most consumers view financial products as commodities. With our expert financial services market-research team, we serve the best financial services companies, so we're in a unique position to help you succeed.
Hospitality and Airlines
Today, the quality of the experiences you offer can be your biggest differentiator. Find out how our research team can provide valuable insight into the latest travel and hospitality trends and factors that affect the customer experience. Discover the value of leveraging the best practices used by dedicated experts.
IT and Telecom
It takes a technology company to understand your technology business. Learn how our experienced international team can help you overcome these challenges - consistently delivering superior customer experiences that drive short-term growth and preserve long-term loyalty.
Health Care, Clinics, and Insurance
The new healthcare regulations are driving major industry changes for both insurers and healthcare providers. Learn how our cost-effective approach goes beyond traditional surveys to help insurers increase member retention and reduce turnover rates, and how providers can increase their patients' overall satisfaction levels.
B2B
In today's fast-moving, highly-distributed B2B environments, it can be hard to know who your end customers are, let alone how to keep them happy. Find out how we can empower your team with customer experience feedback, reporting and analysis designed specifically to increase loyalty in B2B organizations.
Public Sector
Utility companies suffer from some of the lowest average satisfaction and NPS scores compared to other major industries. There are growing challenges for utilities as the market evolves; Consumers are becoming more critical and often have more choices, and the industry is working to modernize their technologies and processes. Utility companies need a real partner and experts. A partner with advanced platform technologies, research services, and world-class service expertise to explore what customers want and need.
IN-HOUSE RESEARCH DEPARTMENT
Para as corporações que têm seus próprios departamentos de pesquisa in house, a SKS faz toda a implantação da plataforma e treinamento das equipes internas para utilização da mesma.
As corporações podem contar com a plataforma Checker, simples, potente e integrada e todo o acompanhamento e parceria da equipe de TI da SKS treinada em Israel. Isso garante uma parceria bem sucedida e agilidade nas demandas locais.
MARKET RESEARCH COMPANIES
By partnering with Checker, our team has learned great lessons from the culture of the Start-Up Nation, as Israel is known.
O objetivo é ser útil sempre e a colaboração é fundamental.
The goal is always to be useful and collaboration is critical.
In the entrepreneurial universe, the understanding is that less competition and more cooperation lead to innovation.
Com isso, na SKS temos um departamento distinto para atender nossos parceiros de segmento. As empresas de pesquisa de mercado e Cliente Oculto tem uma equipe própria que instalará a plataforma e fará todo o treinamento das equipes para a utilização da mesma.
After deployment, the entire cloud-based platform will be managed by the Checker team in Israel, ensuring the security of partner and customer information.
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