{"id":308,"date":"2019-10-11T13:15:51","date_gmt":"2019-10-11T13:15:51","guid":{"rendered":"https:\/\/skscx.com.br\/?p=308"},"modified":"2019-10-11T13:15:51","modified_gmt":"2019-10-11T13:15:51","slug":"why-smiling-report-global-study-coordenate-by-our-mystery-shopping-partners-ab-better-business-is-so-sucesfull-in-brazil","status":"publish","type":"post","link":"https:\/\/skscx.com.br\/en\/why-smiling-report-global-study-coordenate-by-our-mystery-shopping-partners-ab-better-business-is-so-sucesfull-in-brazil\/","title":{"rendered":"Why Smiling Report, global study coordenate by our Mystery Shopping partners, AB Better Business, is so sucesfull in Brazil"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><p>Sharing this post from the Smiling Report page on Facebook<\/p>\n<p>How to get 130+ articles about your results of the Smiling Report.- Veronica Karlsson<\/p>\n<p>&#8220;I asked Stella Kochen Susskind how she did. This is the\u00a0answer:&#8221;<\/p>\n<h3>Smiling Report in Brazil<\/h3>\n<p>In 2008 I had the pleasure to meet Veronica Boxberg Karlsson from AB Better Business for the first time . It was delightful to know I was not the only one crazy in love with Mystery Shopping!<\/p>\n<p>Shopper Experience is a Brazilian Company and despites all the crisis, political and economic chaos, Brazilians are famous for \u2026\u2026..smiling all the time! Yes, you can Google, read a guide, you will always find: \u201cBrazilian people are nice and easy, very happy and easy graders.\u201d<\/p>\n<p>But even being a \u201cNatural smiling people\u201d, this fact does not happens all the times during services and shopper experiences. And in Brazil, that\u00b4s a fatal mistake!<br \/>\nSo when Better Business offered us the opportunity to join the Global Research \u201cSmiling Report\u201d, we thought that was the most perfect tool to show Brazilian entrepreneurs, sales people, managers, etc. how we are all losing sales inside our own business.<\/p>\n<p>Shopper Experience joined the Smiling Report in 2011 and in the beginning we were low profile in spreading the results. Shopper Experience has been a good source for the media for many years, cause, as we are \u201ccrazy about Mystery Shopping\u201d, most of the time we have very interesting news to share. But, big surprise, guess what happened?<\/p>\n<p>Last year Brazilian media fell in love with Smiling Report and we had requests from all over the country for interviews. Smiling Report was on the most important TV Night News, newspapers, magazines, internet, websites, etc. More than a 130 different media vehicles talking about the Smiling Report and its\u2019 results.<\/p>\n<p>If you ask me to answer you shortly how we succeed in doing this, my answer is short also:<br \/>\nFirst of all: Shopper Experience believes in the Smiling Report and a lot!<\/p>\n<p>Second: we invested our time with pleasure to spread the results around the country, we are always ready to talk to the media!<br \/>\nNow let\u00b4s see how we will perform this year. With Brazil bared in a political chaos, let\u00b4s find some space to spread some happy and smiley news!<br \/>\nThank you so much Veronica Boxberg Karlsson and AB Better Business team for believing in our partnership.<\/p>\n<p>&#8211; Thank YOU Stella! \/ Veronica<br \/>\n@bbworldwide\u00a0<a href=\"https:\/\/www.facebook.com\/SmilingReport\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Smiling Report<\/a>\u00a0<a href=\"https:\/\/www.facebook.com\/ShopperExperience.ClienteSecreto\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Shopper Experience &#8211; Cliente Secreto<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":309,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[4],"tags":[],"class_list":["post-308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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